Website security - keeping your account secure

(Classified under: Security)

Posted on 18 September 2015

As you know, we take the security of our networks very seriously.

We've just increased the physical security of our facilities with our Data Centre migration, and on the electronic security side of things, we've got dedicated high-availability security appliances filtering all incoming and outgoing traffic, software firewalls on all of our servers providing additional protection from all manner of attacks from the Internet, and a raft of other measures. We've also recently updated our hosting environment so that all accounts run in individual virtual environments completely segregated from other accounts on the same server.

"Sounds great!", I hear you say. "No need for us to do anything, right?"...

Actually, yes there is! Just like we have a responsibility for keeping the network and servers secure, it's your responsibility to keep your own account secure.

Here are some of the things that you should consider:

  • Is the software on your website updated regularly and patched for security vulnerabilities as needed? (This is particularly important if you're using open-source software - it's amazing how often WordPress websites, for example, get hacked!)
  • If you're using a modular website, do you have security plugins installed?
  • Are your passwords stored securely, difficult to guess and changed regularly?
  • Do you connect to our mail servers securely?
  • Do you have an Internet Security application and Malware protection on your computer at home or in your office?
  • Is your computer kept up-to-date with the latest operating system updates?

If your answer to any of these questions is "No", then please let us know and we can assist you in getting up-to-speed with security.

NB: Information presented here is general in nature, does not take into account your particular situation and should not be used in place of professional IT consultation.