Software and Hardware Updates

(Classified under: Web Hosting)

Posted on 14 June 2019

Okay, so this might be "boring technical stuff" but if you use any of our web hosting services, there is at least one update here that will affect your website. Please read on or at least forward this article to your web developer for them to review.

MySQL Database Upgrade:

From the start of September 2019, we will be updating the version of the MySQL database that runs on each of our shared servers. We will be upgrading from MySQL version 5.6 to MySQL version 5.7.

We believe that most customers will be unaffected by this change, however you should check with your web developer to ensure that all aspects of your website will still function as intended with the new version of MySQL.

End-Of-Life for PHP 5:

Last year, we gave you warning about the End-of-Life for PHP 5.6. All subversions of PHP 5, along with PHP 7.0, are no longer supported by their developers (even for security updates) and PHP 7.1 will only be supported until the end of this year. Check out for the current PHP support timeline.

To ensure the security and functionality of your website, please ask your developer to upgrade your website to PHP 7.3 as soon as possible if you haven't already done so. Upgrades can be done quickly and easily through your cPanel interface once they've checked that your website's current code is supported on PHP 7.3.

Hardware Upgrades:

A follow-up maintenance window to replace the second RAID 1 backup drive for our Julietserver will be performed on the evening of Thursday, 20th of June at around 9pm. The server will need to be shut down for this maintenance and we estimate that there will be approximately 5 minutes or less of downtime for this procedure. Thank you for your patience while we have this upgrade performed.

Websites powered by the CWS CMS under a Software-as-a-Service arrangement are getting a new home! In the next month, we'll be launching new infrastructure to support the expansion of this service and existing websites will be migrated to the new platform by the end of July. We do not anticipate any downtime during this migration and we will only contact you regarding this if we do not manage the DNS for your website on the CWS network.

NB: Information presented here is general in nature, does not take into account your particular situation and should not be used in place of professional IT consultation.